The quality of customer service here in Dubai is not the best in the world, most especially if I have to compare it with how customers are treated in Japan. I’ve been quite used to the rude attitude and comments from sales persons – “used to” means hearing it regularly. It doesn’t mean that I don’t get pissed with it. However, there’s this one particular rude customer service that I like.
The one I really hope will continue everyday in my life.
In the building ground floor where I work, there’s a Carrefour Express, a convenient store chain here that sells basic grocery stuff, breads and other delis. This is where I get my fix of dark chocolates when I get sudden cravings so the store isn’t really that convenient for me and my waistline. Lately, I discovered their cinnamon raisin roll. Uh-oh. As much as I prevent any type of bread from my diet, I was lured to buy the very cheap sweet bread downstairs (1.15 dhs ($0.30)/pc).
I loved it. And I went on to buy it at an increasing rate (not good). I kept reminding myself, “this is not worth running in the treadmill for!!” But to no avail. There’s a demon inside me that continued to whisper fatty thoughts. I prayed for a solution and what do you know, the solution came!!
There’s a new store personnel behind the bakery counter. He’s short but with a very loud voice. He did not say anything on the first time I bought the bread from him. On the second time (after two days), he finally opened his mouth: “NOT AGAIN!?”
On the third time, he screamed, “You really like ’em, sweet huh!”
His voice wsa so big I swear everyone at the store stopped whatever they were doing to look at me. *blush* Any customer would want to slap him that instant. But on the contrary, I thank him. He was the answer to my prayer – he is someone I wish would be there everyday to gobsmack me like that. After that incident I have once attempted to go to the store again to buy my favorite bread but he was there so I came out without bothering to pass by the bakery.
Let’s hope he’ll not call in sick one of these days…
Photo taken from A Series of Kitchen Experiments where a recipe for Cinnamon Raisin Roll awaits to be tested.